- Johor Bahru, Johor Johor Bahru Johor Malaysia
工作地点
职位描述
岗位职责
About Us
Group Bottega is a non-halal Italian F&B company focused on authentic Italian cuisine, quality ingredients and genuine hospitality. We are looking for passionate and committed individuals to join our team and grow with us.
Key Responsibilities
Outlet Operations – Manage overall outlet and FOH operations, ensuring smooth daily service and efficient workflow.
Team Management – Lead, schedule, train and develop the outlet team to maintain strong performance and teamwork.
Guest Experience – Ensure excellent guest service, maintain service standards and handle customer feedback professionally.
Sales & Performance – Drive outlet sales, achieve revenue targets and monitor overall business performance.
Cost & Inventory – Monitor labour costs, operating expenses, stock levels and inventory to control outlet costs effectively.
Quality & Compliance – Maintain high food, beverage and service standards while ensuring compliance with hygiene, health, safety and company policies.
Business & Marketing – Support outlet promotions and marketing activities while identifying opportunities to increase sales and customer engagement.
Team Coordination – Work closely with Kitchen, Beverage and other departments to ensure smooth communication and overall outlet operations.
Requirements
Minimum 4–6 years of experience in restaurant/F&B operations, including at least 2 years in a supervisory or management role.
Strong leadership, communication and people management skills.
Good understanding of restaurant operations, sales and cost control.
Customer-focused with strong problem-solving skills.
Hands-on and able to lead in a fast-paced environment.
Company Benefits
Training & development opportunities
Career growth opportunities
Competitive salary based on experience
Annual leave & statutory benefits
Other employee benefits in accordance with company policy
重要安全守则
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