Position Summary:
Front-of-house team member in a restaurant/food outlet, handling customer service, order taking, serving, and maintaining dining area.
Key Responsibilities:
- Greet and attend to customers, take orders, and serve food and beverages
- Ensure cleanliness of the dining area in accordance with the Company’s SOP
- Maintain adequate stock of service items (cutlery, napkins, condiments) and update inventory as needed
- Assist in the setup and closing of the dining area, including cleaning duties
- Uphold brand service standards and respond to customer queries or complaints to ensure satisfaction
- Collaborate with kitchen staff to ensure timely delivery of orders
- Support cashier operations when needed or as assigned
- Assist in operating the train, ensuring a safe and enjoyable experience for customers
- Upsell menu items and promote daily specials
Requirements:
- Minimum SPM or equivalent
- Experience in F&B/customer service preferred; fresh graduates are welcome to apply
- Friendly and good communicator
- Able to work shifts including evenings/weekends/public holidays
- High standard of grooming, team-oriented
职位简介:
负责餐厅/餐饮门店的前厅服务工作,包括顾客服务、点餐、上餐及维持用餐区域的整洁与良好环境。
主要职责:
- 接待及服务顾客,负责点餐并提供餐饮服务
- 按照公司标准操作程序(SOP)确保用餐区域整洁
- 维持餐具、餐巾、调味品等服务用品的充足库存,并根据需要更新库存记录
- 协助用餐区域的开档及收档工作,包括清洁工作
- 遵守品牌服务标准,及时回应顾客咨询或投诉,以确保顾客满意度
- 与厨房团队协调,确保订单及时送达顾客
- 根据需要或管理层安排,协助收银工作
- 协助操作园区小火车,确保顾客拥有安全及愉快的体验
- 向顾客推荐菜单项目及推广每日特色菜品
任职要求:
- 至少具备SPM或同等学历
- 具备餐饮(F&B)或顾客服务经验者优先;欢迎应届毕业生申请
- 待人友善,具备良好的沟通能力
- 能够配合轮班工作,包括晚班、周末及公共假期
- 注重个人仪容仪表,具备良好的团队合作精神
Job Types: Full-time, Part-time, Permanent, Contract, Temporary, Fresh graduate, Student job
Pay: RM2,200.00 - RM2,500.00 per month
Benefits:
Application Question(s):
- What is your expected salary per month?
- Are you a Malaysian citizen, permanent resident, or holder of a valid Malaysian work pass/permit?
Experience:
Location:
Work Location: In person