- Kuala Lumpur Federal Territory Malaysia
工作地点
职位描述
岗位职责
The Senior Executive, Portfolio Management is responsible for ensuring the AG ONE Marketplace portfolio remains accurate, market-ready, and execution-focused. This role serves as the central coordination point between Product Managers, Product Owners, Marketing, Sales, and Operations to drive timely onboarding, governance, and lifecycle management of all products and services within the marketplace.
The role owns the marketplace product catalog, maintains product information, tracks delivery milestones, and ensures every product launched meets commercial, operational, and governance requirements. Working closely with the Head of Marketplace, the role is instrumental in driving portfolio execution, governance, and continuous improvement across the marketplace ecosystem.
Key Responsibilities
1. Portfolio Governance
* Govern the complete portfolio of products and services listed in the AG ONE Marketplace.
* Maintain a centralized portfolio governance framework and ensure compliance across all stakeholders.
* Track product readiness from ideation through launch and lifecycle management.
* Ensure all products comply with marketplace standards, commercial policies, and governance requirements.
* Conduct regular portfolio reviews and governance meetings with Product Managers and Product Owners.
2. Marketplace Catalog Ownership
* Own and maintain the AG ONE Marketplace catalog.
* Ensure all product information is complete, accurate, and up to date.
* Working with PO/PM to develop compelling product descriptions, value propositions, feature highlights, FAQs, and supporting content.
* Coordinate with Product Owners to ensure documentation, and collateral remain current.
* Standardize product presentation across all marketplace listings.
3. Product Onboarding & Launch Management
* Coordinate end-to-end onboarding of new products and services into the marketplace.
* Track onboarding milestones and resolve blockers proactively.
* Ensure all launch prerequisites are completed before publication.
* Manage launch readiness checklists and cross-functional approvals.
* Coordinate launch timelines with Marketing, Sales Enablement, Operations, and Technology teams.
4. Stakeholder Coordination
* Act as the primary coordination point between:
* Product Managers
* Product Owners
* Technology
* Sales
* Marketing
* Operations
* Customer Success
* Follow up on action items and ensure timely delivery of agreed outcomes.
* Escalate risks, delays, and dependencies to the Head of Marketplace where necessary.
5. Project & Timeline Management
* Maintain the overall marketplace product roadmap and execution tracker.
* Monitor project timelines, milestones, and deliverables.
* Drive accountability across stakeholders to ensure commitments are met.
* Prepare weekly progress reports, dashboards, and executive updates.
6. Portfolio Performance
* Monitor portfolio health and product performance.
* Track product activation, adoption, customer engagement, and lifecycle status.
* Recommend portfolio improvements, rationalization, and optimization opportunities.
* Identify gaps in the marketplace portfolio and propose new product or service opportunities based on market trends and customer needs.
7. Process Improvement
* Develop and continuously improve portfolio management processes.
* Standardize templates, governance documents, onboarding checklists, and workflows.
* Support automation initiatives to improve portfolio operations and reporting.
Key Deliverables
* Complete and up-to-date AG ONE Marketplace product catalog.
* Timely onboarding and launch of marketplace products.
* Portfolio governance dashboard.
* Marketplace roadmap and execution tracker.
* Weekly executive portfolio status reports.
* Product launch readiness checklist.
* Product information repository and documentation.
* Portfolio performance reports and recommendations.
Success Measures (KPIs)
* 100% accuracy of marketplace catalog information.
* On-time delivery of product onboarding milestones.
* Percentage of products launched according to roadmap.
* Average onboarding cycle time.
* Number of overdue portfolio action items.
* Product listing quality and completeness score.
* Stakeholder satisfaction.
* Portfolio governance compliance rate.
* Number of continuous improvement initiatives implemented.
Required Skills & Competencies
* Portfolio Management
* Product Lifecycle Management
* Project Coordination
* Product Documentation
* Governance & Compliance
* Process Improvement
* Dashboard & Reporting
* Microsoft Excel, PowerPoint, Microsoft Project (preferred)
Soft Skills
* Strong organizational and planning skills
* Excellent stakeholder management
* High attention to detail
* Strong written communication and documentation
* Proactive follow-through and execution
* Problem-solving mindset
* Ability to manage multiple priorities in a fast-paced environment
Qualifications
* Bachelor’s degree in business, Information Technology, Engineering, Marketing, or related field.
* 4–7 years of experience in Product Management, Portfolio Management, PMO, Marketplace Operations, or Project Management.
* Experience working with cross-functional teams in technology or digital businesses.
* Experience in SaaS, Cloud, ICT, Digital Platforms, or Marketplace environments is an added advantage.
Preferred Experience
* Digital Marketplace operations.
* Product catalog management.
* Agile delivery environments.
* Product launch readiness and coordination.
* Technology and ICT services.
* Vendor and partner ecosystem management.
Role Mission
To ensure the AG ONE Marketplace operates with disciplined portfolio governance, accurate and compelling product catalog management, timely product launches, and seamless cross-functional execution, enabling the marketplace to scale efficiently while delivering an exceptional experience for customers, partners, and internal stakeholders.
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