全职 Air Freight Sector Senior Manager, Life Sciences 工作, 薪水, DHL North-east Region (Singapore) 公司招聘中 - Ricebowl

IN THIS ROLE YOU WILL:

• Orchestrate strategic sector priorities across multiple workstreams, markets, customers, or programs and ensure consistent GTOM-aligned execution
• Convert recurring customer, product, sector, or control tower issues into capability improvements, governance actions, and adoption plans
• Coordinate across senior stakeholders to align product promise, customer experience, commercial priorities, operations reality, and digital enablement
• Provide leadership visibility on performance trends, customer risks, capability gaps, and required interventions
• Build capability maturity by coaching managers, standardizing expectations, and reinforcing decision quality and escalation discipline
• Protect the defined Sectors scope: sector proposition and vertical playbooks; sector customer needs and market signals; sector activation with Growth and Customer Operations; sector-specific product readiness; feedback loop from service performance to proposition refinement
• Maintain clear boundary discipline: this role does not own direct sales ownership; pricing decisions; shipment execution; carrier procurement; generic product standards outside sector scope
• Use approved systems, dashboards, and source-of-truth reporting to support decisions and avoid local variants
• Contribute to the move from processing to coordination to orchestration by improving data quality, handoff clarity, and proactive risk visibility
• Manage any other tasks as assigned

YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:

• Bachelor/ Master degree or equivalent work experience
• At least 8 years of relevant work experience
• Able to work in a matrix organization with customer-focused mindset