We are looking for an Assistant Restaurant Manager to support the daily operations of a fast-paced restaurant. This role is suitable for someone with experience in F&B, fast food, restaurant operations, or hospitality who enjoys leading a team and delivering good customer service.
What You'll Be Doing
- Support the Restaurant Manager in overseeing daily restaurant operations.
- Manage opening and closing shifts and ensure smooth operations throughout the day.
- Supervise crew members and coordinate manpower during busy periods.
- Assist with staff training, scheduling, and day-to-day performance management.
- Ensure customers receive prompt, friendly, and professional service.
- Handle customer feedback and complaints appropriately.
- Monitor stock levels and assist with inventory counting and ordering of ingredients and supplies.
- Maintain restaurant cleanliness, hygiene, and food safety standards.
- Ensure employees follow established operational and safety procedures.
- Monitor daily sales and support cash handling and cashier reconciliation.
- Assist in controlling food waste, stock usage, and labour costs.
- Support the Restaurant Manager in achieving operational and service targets.
- Perform other restaurant operational duties as required.
What We're Looking For
- Minimum SPM or equivalent qualification.
- 1–3 years of experience in F&B, restaurant, fast food, hospitality, or a related environment.
- Previous experience as a Supervisor, Shift Leader, Assistant Restaurant Manager, or similar position is an advantage.
- Good leadership and team management skills.
- Good communication and customer service skills.
- Able to handle operational issues and work effectively in a fast-paced environment.
- Comfortable handling basic inventory, cash, and daily restaurant operations.
- Willing to work on a shift basis, including weekends, evenings, and public holidays.
- Responsible, proactive, and able to work well with a team.
Work Location: On the road