About the role
To manage collection activities and support the company's lending and borrowing operations, including loan administration, disbursement, repayment monitoring and coordination with clients and Legal.
Key responsibilities
Collection & Repayment Monitoring
- Manage and monitor collection and repayment schedules for assigned financing accounts.
- Follow up with clients/borrowers on upcoming, due and overdue payments.
- Track principal, interest, fees, repayments and outstanding balances.
- Ensure collections received are properly identified and reconciled against financing records.
- Maintain an updated ageing and outstanding collection schedule.
- Follow up proactively on overdue accounts and repayment commitments.
- Escalate significant delays, defaults or collection issues to management on a timely basis.
Lending & Disbursement Administration
- Support the end-to-end lending process from approved facility through disbursement, repayment and closure.
- Review approved financing terms and ensure they are correctly reflected in internal records and schedules.
- Prepare and maintain loan disbursement and repayment schedules.
- Verify financing calculations including principal, interest, processing fees, stamping fees and other applicable charges.
- Ensure required approvals and supporting documents are complete prior to disbursement.
- Coordinate with relevant internal teams to facilitate timely disbursement.
- Monitor maturity dates and ensure repayment obligations are followed up accordingly.
Borrowing & Funding Administration
- Maintain schedules for company borrowings and funding arrangements.
- Monitor interest, repayment dates and outstanding balances.
- Assist with funding requirements and repayment planning.
- Reconcile borrowing balances against accounting records and supporting documents.
Client & Legal Coordination
- Liaise with clients/borrowers on documentation, disbursement and repayment matters.
- Coordinate with Legal on loan/facility agreements and supporting documentation.
- Follow up on agreement execution, stamping and outstanding documents.
- Ensure financing records are consistent with approved and executed agreements.
- Maintain complete documentation for each financing transaction.
Process & Operational Support
- Maintain accurate and updated trackers for all active financing arrangements.
- Identify operational issues or gaps in the lending and collection process and recommend improvements.
- Work closely with Finance, Legal and other relevant teams to resolve operational matters.
- Support the development and improvement of credit finance procedures and documentation.
- Perform other credit finance-related responsibilities assigned by the Head of Finance.