We are looking for a highly motivated individual with call centre experience!
Adecco is partnering our client, a leading bank
Job Description
Provide first call resolution to users who called into our hotline which is public facing, advising on issues.
Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact.
Perform outbound calls to users who leave callback.
Next Step
Send your resume to *************
Jayden Tan
Direct Line: +************* 7859
EA Licence Number: 91C2918
Personnel Registration Number: R2198828