- Genting Highlands Bentong Pahang Malaysia 69000

工作地点
职位描述
任职资格
职位要求
餐饮经验: 具备餐饮行业 (F&B) 主管或助理经理相关工作经验。
团队领导能力: 具备良好的团队带领与辅导能力,能够推动团队完成目标。
服务意识: 具备出色的沟通与客户服务技巧,能灵活应对各种状况。
工作时间: 能够接受轮班制,包括周末及公共假期上班。
Job Requirements:
F&B Experience: Prior supervisory or assistant management experience in the food and beverage industry.
Team Leadership: Proven ability to coach, guide, and support staff to achieve team goals.
Customer-Centric Mindset:Excellent communication andcustomer service skills with a focus on problem-solving.
Shift Availability: Willingness to work on rotating shifts, weekends, and public holidays.
岗位职责
助理餐厅经理/餐厅经理
职位描述:
团队领导 (Team Leadership): 领导并激励排班团队,确保每日高效运营并达成业绩目标。
班次管理: 协调餐厅日常整体运营,确保严格遵守公司标准操作程序 (SOP)。
客户服务 (Customer Service): 提供优质的餐饮服务,妥善处理顾客反馈,提高顾客满意度与复购率。
现金管理 (Cash Handling): 负责日常收银、备用金管理及每日/每班销售财务报告。
库存与成本控制 (Inventory Control): 协助监控人力与餐饮成本,进行双月盘点及库存管理。
食品安全 (Food Safety): 确保前厅及厨房员工严格遵守卫生、食品安全与健康标准。
Job Description:
Team Leadership: Lead, motivate, and manage shift teams to drive daily operational excellence and meet performance targets.
Shift Management:Coordinate overall day-to-dayrestaurant operations, ensuring high standards of efficiency and compliance with standard operating procedures (SOPs).
Customer Service: Drive outstanding guest satisfaction, handle feedback promptly, and turn first-time diners into loyal regulars.
Financial & Cash Handling: Manage daily cashiering duties, float, petty cash, and end-of-shift reporting.
Inventory Control & Costs: Monitor labor/F&B costs, conduct bi-monthly stock takes, and assist with inventory management.
Food Safety & Quality:Maintain strict compliance with hygiene,food safety, and health standards across front-of-house and kitchen teams.
好处
重要安全守则
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