合同工 Senior IT Support Specialist (Mandarin Speaker) 工作, 薪水 up to MYR 6,000, Manpower Staffing Services (Malaysia) Sdn. Bhd. WP Kuala Lumpur 公司招聘中 - Ricebowl

• 3-5 years of work experience in large enterprise companies

• University degree in computer science or equivalent experience in IT

• Strong knowledge in User & VIP Support and ITIL methodology

• Proven ability of project management 

• Strong Communication with different department and stakeholders

Preferred Requirements:

• Familiar with Mac OS system

• Cross Country Remote Support & Team Cooperations.

• Provide 1st and 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.

• Support event, video conference with understanding knowhow and break fix

• Support and troubleshoot desktop Technology and application like Microsoft Office

• Hands on or Sound Knowledge in Asset Management

• With proactive communication with senior executive with quick resolution and follow up plan

• Fast learner on new technology with data driven

• Ensuring proper documentation, notification, tracking, and follow up of all incidents

• Passionate, high performer, fast learner, willing to take ownership

• Work overtime required occasionally for emergency, project and VP support 

Your Safety and Data Security Matter to Us.

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• Sick leave
• Annual leave
• Medical and Hospitalisation Leave
• Training Provided
• Medical Insurance