全职 Call Center Agent 工作, 薪水 up to MYR 3,500 + 额外补偿, Phillip Wain (M) WP Kuala Lumpur 公司招聘中 - Ricebowl

• Good verbal communication and interpersonal skills.

• Confident and comfortable speaking over the phone.

• Customer-service oriented with a positive attitude.

• Ability to persuade and negotiate effectively.

• Previous telemarketing, telesales, or customer-service experience is preferred however fresh graduate is encouraged to apply.

• Willing to work on rotational weekend

Job Summary:
We are looking for a confident and motivated Telemarketer to join our team. The successful candidate will contact prospective customers by telephone, introduce our products or services, identify customer needs, and generate sales opportunities. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle rejection professionally.

Key Responsibilities:

• Make outbound calls to prospective and existing customers.

• Introduce and explain company products or services.

• Identify customer needs and recommend suitable solutions.

• Generate leads and schedule appointments for the sales team.

• Follow up with potential customers and maintain regular communication.

• Record customer information, call outcomes, and sales activities accurately.

• Meet daily, weekly, and monthly call or sales targets.

• Handle customer questions, objections, and concerns professionally.

• Maintain a positive and professional attitude during all customer interactions.

• Follow company policies, procedures, and telemarketing guidelines.

• EPF
• SOCSO
• Annual Leave
• Medical and Hospitalisation Leave
• Training Provided
• Overtime Pay
• Medical Insurance
• Performance Bonus
• Staff Discount