Central Continent Sdn Bhd is a freight forwarding and logistics company located in Bukit Jalil, Kuala Lumpur. We are looking for a responsible and motivated Sales Support Executive to support our Sales Team in quotation preparation, customer follow-up, and sales coordination.
Kindly visit ************* to know more about us.
Duties and Responsibilities:-
- Prepare freight quotations and costing for sea freight, air freight, trucking, and other logistics services
- Source and compare rates from shipping lines, airlines, transporters, and overseas agents
- Respond promptly to enquiries from new and existing customers
- Follow up on pending quotations and update the respective Sales PIC
- Assist the Sales Team with customer communication, telemarketing, and appointment arrangements
- Coordinate with overseas agents regarding rates, routing, schedules, and logistics solutions
- Check quotation details carefully to ensure all applicable charges are included
- Maintain proper records of quotations, rate sheets, customer enquiries, and follow-up status
- Coordinate with the Customer Service Department when a quotation is successfully converted into a confirmed shipment
- Assist with booking coordination and handover information for confirmed shipments
- Use AI tools to support email drafting, quotation checks, research, data organisation, and productivity improvement
- Perform other sales administrative duties assigned by management