jobs in Shiyoni Care Sdn Bhd

Shiyoni Care Hiring! Work from Home Help Desk Specialist (Mandarin) in Johor, Earn up to MYR 3,500 - Ricebowl

Help Desk Specialist (Mandarin) jobs

Help Desk Specialist (Mandarin)

Shiyoni Care Sdn Bhd

Shiyoni Care Sdn Bhd is top company
MYR3,000 - MYR3,500 Per Month

Full Time, Work from Home

Johor Bahru, Johor

Fresh Graduates
Fewer than 40 applicants. You still have a chance!
Posted 2 days ago • Closing 19 Sep 2026
Fewer than 40 applicants. You still have a chance!
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Working Location

  • Jalan Gertak Merah Johor Bahru Johor Malaysia 80000

Job Description

Requirements

  • 欢迎应届毕业生或拥有 1–2 年 Facebook 客服经验者申请

  • 能以华语沟通及书写（需对接华语客户）

  • 具备基本英语沟通能力

  • 态度积极、有耐心、以客户为导向

  • 愿意学习、责任感强，能够团队合作

  • 具备基本电脑操作能力（公司将提供培训）

Responsibilities

  • 通过电话、线上聊天、电子邮件或社交媒体，以专业且亲切的态度处理客户咨询

  • 提供准确的产品与服务信息，协助解决问题，确保客户满意度

  • 跟进客户需求，确保问题及时处理与解决

  • 在系统中妥善记录客户互动与相关资料

  • 与内部团队紧密合作，持续提升客户体验

  • 学习并了解公司产品与服务内容，以更好地协助客户

Benefits

  • work from home
  • epf
  • socso
  • eis
  • annual leave
  • medical and hospitalation leave
  • training provided
  • perfomarnce bonus

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