全职 Assistant Manager, People Experience - HR (6 Months Contract) 工作, 薪水, Carsome Johor 公司招聘中 - Ricebowl

• Minimum 4 years of relevant HR generalist, HRBP, or People & Culture experience, ideally with exposure to multi-site or regional coverage

• Proven ability to work independently on the ground with minimal supervision, exercising sound judgment on escalation and prioritisation while staying closely aligned with the central HR team

• Strong interpersonal, communication, and stakeholder management skills, including the ability to engage confidently with Branch/Area Managers and regional leadership.

• Working knowledge of core HR processes (leave, claims, onboarding) and familiarity with HRMS platforms such as DarwinBox.

• Event coordination and training/logistics management experience, with a track record of leading initiatives end-to-end with minimal guidance.

• Willingness to travel within the assigned regional cluster and work across CARSOME branch locations.

• A proactive, service-oriented mindset - able to sense issues early and route them to the right owner.

Culture & Engagement

• Own the design and execution of employee engagement activities across the region, adapting national campaigns (CARSOME FIT, SPARK, festivities) to local context and branch realities.

• Champion and drive adoption of the Core Values campaign across the region, working with Branch/Area Managers to embed it into everyday team routines and touchpoints.

• Own the Employee Engagement Survey process for the region — driving completion, translating ground-level feedback into concrete action plans, and following through with Branch/Area Managers on outcomes.

• Oversee the local training calendar in partnership with CARSOME Academy, ensuring full department coverage across the cluster and resolving venue/logistics issues independently.

HR Generalist Support

• Oversee resolution of HR generalist queries (leave, claims, HRMS-related matters) for the region, handling complex or escalated cases independently and knowing when to loop in central HR.

• Own the end-to-end onboarding experience for new joiners across the region, ensuring a consistent standard across all branches in the cluster.

• Provide first-touch triage on employee relations matters, coaching Branch/Area Managers on appropriate handling and escalation before formal referral to the central HRBP/ER function.

Regional Enablement

• Oversee resolution of branch facilities and administrative issues, including access cards, uniforms, and stationery, coordinating with relevant departments to close gaps.

• Act as a trusted people advisor to Branch/Area Managers, guiding them through complex people matters and equipping them to handle day-to-day issues themselves (excluding IR/ER-related cases — see note below).

• Serve as the primary point of escalation and insight for P&C leadership on ground-level sentiment and risk, proactively flagging issues before they escalate and recommending action.

(Note: The People Experience Assistant Manager is not involved in Industrial Relations (IR) or Employee Relations (ER) case handling; these remain with the central HRBP/ER function)

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development