Carsome Hiring! Full Time Assistant Manager, Operation Support in WP Kuala Lumpur, Earn up to MYR 4,500 - Ricebowl

• Bachelor's Degree or Professional Qualification in the relevant discipline 

• (Accounting/Finance/Business/Economics) 

• 5 years of related working experience 

• Proficient in Microsoft Office Applications 

• Able to work independently with minimal supervision. 

• Good problem-solving skills and pay attention to details.

• Ability to multitask and work as a team to support staff and colleagues.

• Good interpersonal and communication skills 

• Experience in HP banking industry

Your Day-to-Day

• Develop strategies and action plans for Branch Operation process improvement.

• Track Customer’s Orders collectively together with CARSOME Consultants and Branch Support Admins

to ensure their booking [both Online & Offline] translates to Delivery.

• Monitor and track the In-Processing activities from Loan Applications up until Disbursements.

• Train and develop Branch Support Admin [BSA] to perform their assigned tasks, meeting TAT & SLA 

throughout the booking activities.

• Enforcing Data Compliance and Data Accuracy within CMS for all entries made by Branch Support Admin [BSA].

• Liaise on Fleet movement for booked inventory between Experience Centers 

• Follow-up and liaise with Marketing Officers from FI/Banks regarding status of Loan Submissions including Disbursements.

• Collecting Cash Payments appropriately via Credit Card or Debit Card by following up to perform Bank 

Settlements on FI/Banks Terminals.

• Ensure retail operation processes are executed and adhering to Retail SOP.  

• CMS Processes to be regulated and strictly performed according to Objectives and Key Results [OKR]  

• Prepare PR/PO for invoices charged by Panel Vendors to dispatch to the Finance Department.

• Co-manage custodian of Petty Cash Management to capture all branch’s expenses and reimbursements towards bills submitted.

• Consistently encourage automation by submissions of Loan using Banks’ e-dealers/e-portals 

• Advocate usage & tracking of Vouchers and CMS Discounts 

• Perform E-Auto Transfers to complete Ownership Transfer when necessary.

• Ensure all reports required by Management are produced in a timely & accurate manner.

• Involve in any other Company’s activities as assigned.

• Medical and Hospitalisation Leave
• Annual Leave
• EPF
• SOCSO