全职 Clinic Assistant 工作, 薪水 up to MYR 3,000, Koe Heart Specialist & Physician Pulau Pinang 公司招聘中 - Ricebowl

Job Description:

We are looking for a friendly, enthusiastic, and service-oriented Clinic Assistant to support the daily operations of our specialist clinic.

You will be responsible for providing excellent customer service, assisting with front desk duties, and ensuring patients receive a pleasant and efficient healthcare experience.

Job Requirements:

• Minimum SPM/"O" Level. Diploma in Healthcare, Nursing, Medical Support, or a related field is an added advantage.

• Fresh graduates and entry-level candidates are encouraged to apply.

• Proficient in English, Bahasa Malaysia, Mandarin, and Hokkien. Mandarin proficiency is required to communicate effectively with Mandarin-speaking patients.

• Good communication and customer service skills.

• Basic computer knowledge is an added advantage.

Personal Attributes:

• Friendly, caring, and patient-focused.

• Responsible, reliable, and willing to learn.

• Good teamwork and interpersonal skills.

• Detail-oriented with good organisational skills.

• Able to multitask in a fast-paced environment.

• Maintains confidentiality and professionalism at all times.

Job Responsibilities:

• Register patients, schedule appointments, and manage front desk operations.

• Greet and assist patients professionally and courteously.

• Answer phone calls, WhatsApp messages, and general enquiries.

• Assist doctors during consultations and prepare consultation rooms when required.

• Dispense medication and perform basic administrative duties according to clinic procedures (where applicable).

• Maintain accurate patient records and ensure confidentiality.

• Assist with inventory management and restocking of medical and office supplies.

• Maintain cleanliness and organisation of the clinic.

• Work closely with team members to ensure smooth daily clinic operations.

• Comply with all clinic policies, healthcare regulations, and standard operating procedures.

• EPF
• SOCSO
• LEAVES ENCASHMENT
• BONUS