- Lebuh Bukit Kecil 6 Bayan Lepas Pulau Pinang Malaysia 11900

工作地点
职位描述
任职资格
Bachelor's Degree in Supply Chain, Business, Management, Mathematics or a related field.
At least 2-10 years of working experience in CM, supply chain, manufacturing or a related field.
Proficient in both spoken and written in Mandarin, English, and Bahasa Malaysia.
Strong computer literacy, with proficiency in Microsoft Excel, Word, and PowerPoint.
Advanced Excel skills, including functions and formulas such as VLOOKUP, IF, IFS, SUMIFS, and pivot tables.
Strong communication skills and a collaborative team spirit.
Ability to handle abnormal situations independently.
Proficient in using SAP or WMS.
Self-motivated, independent, and able to multitask effectively in a fast-paced and dynamic environment.
岗位职责
Manage customer orders and coordinate with customers on changes to orders or delivery schedules, ensuring visibility of order status and delivery timelines.
Serve as the primary point of contact for external customers on demand-related issues, build and maintain strong customer relationships, understand evolving needs, and resolve issues related to demand, shortages, or inventory availability.
Manage and analyze customer forecasts, including process development, impact assessment of demand changes, customer interface, and communication of weekly build requirements to the company.
Adjust system order delivery dates based on customer OOR requirement changes, and notify Production Control (PC) & Material Control (MC) to align material and production scheduling.
Lead and coordinate with relevant departments to resolve abnormal issues affecting order delivery timelines.
Maintain customer system data, including order ETA, ASN, and invoice uploads.
Liaise with production planning to ensure adequate material supply to meet target shipments.
Collaborate with cross-functional teams (sales, inventory, material, and production) to improve demand planning accuracy.
Perform any other duties and responsibilities assigned by the supervisor or management from time to time.
好处
所需技能
重要安全守则
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