全职 Shift Supervisor 工作, 薪水 up to MYR 2,000 + 额外补偿, Golden Scoop Pulau Pinang 公司招聘中 - Ricebowl

• 1 year of experience in operations management in F&B, the food service industry, or retail.

• Fresh graduates with a diploma/SKM (such as F&B, culinary, food safety, hospitality, communication business administration, or its equivalent) can apply.

• Relentless focus on customer, understands what customer wants and how to deliver the experience

• Listens and communicates well with others within and outside of BR. Creates a team environment that is positive and productive.

• Takes personal responsibility to do the right thing. Adapts quickly to change and makes timely, thoughtful decisions.

• Continuously seek opportunities to improve self and others.

• Lead with trust, commitment, coach and develop junior staff.

• Understands to drive overall business success and is accountable to prioritize and deliver quality results.

• Articulate and able to communicate effectively across all functions and levels.

• Demonstrate leadership in managing teams and sales/achievement driven.

• Setting goals for the work group, developing organizational capability, and modelling how work together.

• Displays a customer come first attitude by training and holding partners accountable for delivering legendary customer service.

• Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.

• Manages with integrity, honesty and knowledge that promote the culture, values and mission of BR.

• Monitor and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirement.

• Utilizes existing tools to identify and prioritizes communication and regularly uses discretion to filter communication to the store team.

• Responsible to maintain good and profitable Cost of Goods, labor cost and controlling product damages according to guideline by Finance department.

• Executes store operational policies and procedures, including those for cash handling and safety and security to ensure the safety of all team member during each shift.

• Follow all cash management and cash register policies and ensure proper cash management practices are followed by shift team.

• Check bank-in reports of outlets to ensure daily sales takings are banked in on time.

• Resolve sales and operations issues in an effective and timely manner.

• Conduct ROR (Review of Operations Risks) on food safety, SOPs, product quality and health risks to ensure compliance to required standards.

• Maintains regular and consistent attendance and punctuality.

Other

• Total remuneration (Estimated around RM2,000 to RM2,500 including basic salary, incentive pay, transport reimbursement, overtime)

• Staff Meal

• Work hour: 6 days work week with 45 hours (3 shift:

• 1% of incentive

• 16 days of annual leave

• Free cake on birthday

• Group insurance

• Outpatient medical claim

• PayD salary benefits

• 1% of Monthly Sales Incentive
• Transport Reimbursement
• Medical card (Hospitalization, Critical Illness, GPA & GTL)
• Annual and medical leave shall be in accordance with the prevailing Labour Law
• Staff Meals
• Annual Leave
• Medical and Hospitalisation Leave
• Training Provided
• Medical Insurance
• Overtime Pay
• Annual Bonus
• EPF
• SOCSO
• EIS
• Staff Meal