- Lingkaran TRX Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 55100

工作地点
职位描述
任职资格
Bachelor's Degree in User Experience Design, User Interface Design, Human-Computer Interaction (HCI), Multimedia Design, Graphic Design, Computer Science, Information Technology, or a related field.
Professional certifications in UX/UI Design, Design Thinking, Human-Centred Design, or Digital Product Design would be an added advantage.
Minimum 3-5 years of experience in UX/UI Design, Product Design, Digital Experience Design, or a related role.
Experience designing customer-facing digital products such as mobile applications, internet banking platforms, websites, or digital service portals.
Prior experience in the banking, financial services, fintech, or highly regulated industries would be an added advantage.
岗位职责
Design and deliver intuitive, engaging and user-centric digital experiences across the Bank’s web, mobile banking and digital platforms.
Translate business requirements and customer needs into effective UX solutions, user journeys and interface designs.
Conduct user research, competitor analysis and usability testing to identify customer pain points and improve digital experiences.
Create user flows, information architecture, wireframes, prototypes and high-fidelity UI designs using Figma.
Develop interactive prototypes and design concepts to communicate user experience solutions effectively to stakeholders and development teams.
Create, maintain and enhance the Bank’s design system, including components, patterns, guidelines and design libraries to ensure consistency across platforms.
Apply UI design principles including layout, typography, colour, visual hierarchy, accessibility and responsive design.
Ensure digital products comply with usability standards, accessibility guidelines and the Bank’s branding requirements.
Collaborate closely with Product Owners, Business Analysts, Developers, Technology teams and business stakeholders throughout the product development lifecycle.
Work within Agile/Scrum environments to support design delivery, sprint activities and continuous improvement.
Conduct design reviews and provide UX recommendations to improve product usability and customer satisfaction.
Analyse user feedback, digital analytics and customer insights to identify opportunities for optimisation.
Ensure seamless and secure customer journeys across digital banking experiences, including onboarding, authentication, payments and transactional flows.
Stay updated with emerging UX trends, digital banking innovations, AI-assisted design tools and industry best practices.
Advocate for customer experience and embed user-centred design principles across the organisation.
Strong customer-centric mindset with a passion for creating meaningful and impactful digital experiences.
Excellent communication, collaboration and stakeholder management skills with the ability to work effectively across multidisciplinary teams.
Proactive, detail-oriented and adaptable, with a continuous learning mindset and willingness to embrace new technologies, trends and design practices.
好处
所需技能
MRT - TUN RAZAK EXCHANGE
0.2 km
MRT - COCHRANE
1.0 km
MRL - BUKIT BINTANG
1.0 km
MRT - BUKIT BINTANG
1.0 km
LRT - PUDU
1.1 km
MRL - IMBI
1.1 km
MRT - CONLAY
1.2 km
MRT - CHAN SOW LIN
1.4 km
LRT - CHAN SOW LIN
1.4 km
MRL - HANG TUAH
1.5 km
LRT - HANG TUAH
1.5 km
MRL - RAJA CHULAN
1.5 km
MRT - PERSIARAN KLCC
1.8 km
MRT - MERDEKA
1.9 km
LRT - PLAZA RAKYAT
1.9 km
重要安全守则
申请工作时,切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容,请举报此招聘广告。