- Lengkok Abdullah Bandar Kuala Lumpur 59000 Malaysia 59000
Sparkdent Digital Hiring! Full Time Customer Service Representative in 59000, Earn up to MYR 4,500 + additional compensation - Ricebowl
MYR3,000 - MYR4,500 Per Month
Overtime: MYR150 - MYR300 Per Month
Bonus: MYR200 Per Month
Bandar Kuala Lumpur, 59000
Fewer than 15 applicants. Your chances are good!
Posted
a day ago • Closing
10 Sep 2026
Fewer than 15 applicants. Your chances are good!
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Working Location
Job Description
Requirements
- 拥有文凭学历。
- 具备3年以上相关客户服务或帮助台工作经验。
- 出色的沟通能力和人际交往能力。
- 能够耐心、专业地处理客户问题。
- 熟悉客户服务软件和办公软件操作。
- 具备解决问题的能力和快速学习能力。
- 能够适应快节奏的工作环境。
Responsibilities
- 接听客户来电，解答客户关于产品、服务和订单的咨询。
- 处理客户投诉和反馈，并及时有效地解决问题。
- 协助客户完成订单流程，包括下单、付款和发货跟踪。
- 记录和更新客户信息及服务互动内容。
- 提供产品信息和使用指导，确保客户满意度。
- 与内部团队协作，沟通客户需求，优化服务流程。
- 收集客户反馈，为产品和服务改进提供建议。
Benefits
- 公积金
- 社险
- 年假
- 病假
- 医疗保险
Skills
Customer Support
Problem Solving
Communication Skills
Active Listening
Product Knowledge
CRM Software
Time Management
Empathy
Troubleshooting
Conflict Resolution
Data Entry
Teamwork
How to get to this company by public transport?
Bandar Kuala Lumpur
Nearby Public Transportation
KTM - KL SENTRAL
0.6 km
LRT - KL SENTRAL
0.6 km
MRL - KL SENTRAL
0.6 km
LRT - BANK RAKYAT BANGSAR
0.6 km
MRT - MUZIUM NEGARA
0.9 km
MRL - TUN SAMBANTHAN
1.1 km
KTM - MID VALLEY
1.5 km
KTM - KUALA LUMPUR
1.5 km
LRT - ABDULLAH HUKUM
1.8 km
KTM - ABDULLAH HUKUM
1.8 km
LRT - PASAR SENI
1.9 km
MRT - PASAR SENI
1.9 km
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