- Jalan Raja Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50480

Working Location
Job Description
Requirements
Proficient in both verbal and written English and Malay (will have to pass SVAR English test)
Competent in computer operations with solid knowledge of Microsoft Office (Word, Excel, PowerPoint, etc.) and a typing speed above 45 words per minute.
Flexible to work in 24/7 environment with various shifts (morning, day, afternoon, and night), including weekends and public holidays.
Responsibilities
Deliver excellent customer service via phone, chat, and email, ensuring clear, professional, and empathetic communication.
Take ownership of customer concerns, demonstrating patience and problem-solving skills to resolve end-to-end travel challenges.
Strive to achieve individual KPIs and team goals while contributing to overall team performance.
Represent and advocate the companys culture internally and externally, and assist with ad hoc projects as assigned.
Benefits
Skills
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
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