- Jalan Merbau Butterworth Pulau Pinang Malaysia 13000

Working Location
Job Description
Requirements
Bachelor’s Degree in Marketing, Business Administration, Mass Communication, or a related field.
Minimum 1–2 years of relevant experience in e-commerce, live commerce, or key account management.
Solid understanding of Shopee, Lazada, TikTok Shop, and other online marketplace operations.
Excellent communication, negotiation, and stakeholder management skills.
Strong analytical and problem-solving abilities with a data-driven mindset.
Ability to multitask and work effectively in a fast-paced environment.
Passionate about e-commerce, live streaming, and digital content trends.
Responsibilities
Manage and coordinate the company’s live hosts across multiple platforms.
Oversee and maintain strong relationships with key e-commerce partners (Shopee, Lazada, etc.).
Serve as the primary point of contact for all assigned accounts, addressing inquiries, concerns, and operational matters in a timely and professional manner.
Assign brand accounts or campaign opportunities to hosts and creators based on their performance, audience profile, and capabilities.
Identify collaboration and cross-promotion opportunities to enhance content engagement and brand visibility.
Collaborate closely with the marketing and operations teams to plan and execute live campaigns, product launches, and promotional activities.
Monitor and analyze live performance data to optimize show quality, viewer engagement, and sales conversion.
Prepare and maintain monthly data reports on GMV and live hours for each host to support commission calculation and performance evaluation.
Provide strategic guidance to hosts on content optimization, diversification, and platform best practices.
Stay informed on the latest industry trends, live commerce developments, and platform policy or algorithm updates.
Prepare and present regular performance reports to management, ensuring alignment with business objectives and KPIs.
Maintain clear communication with internal departments and external partners to ensure effective coordination and transparency.
Benefits
Skills
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