Sri Seltra Hiring! Full Time Sales Executive in Perak, Earn up to MYR 3,500 - Ricebowl

Job Overview:

The Sales Executive is responsible for driving revenue growth by identifying new business opportunities, developing and maintaining strong customer relationships, and achieving assigned sales targets. The role involves promoting the Company's products and services, preparing quotations and proposals, negotiating sales agreements, and ensuring excellent customer service throughout the sales cycle.

The Sales Executive is expected to represent the Company professionally while contributing to business growth, customer satisfaction, and long-term client retention.

Key Responsibilities

1. Sales & Business Development (40%)

• Identify, develop, and secure new business opportunities.
• Generate sales leads through networking, referrals, cold calling, digital platforms, and market research.
• Conduct sales presentations and product or service demonstrations.
• Prepare and present quotations, proposals, and tender submissions.
• Negotiate pricing and commercial terms within the Company's guidelines.
• Achieve monthly, quarterly, and annual sales targets.
• Develop and implement sales strategies to expand market share.

2. Customer Relationship Management (20%)

• Build and maintain strong relationships with new and existing customers.
• Understand customer needs and recommend suitable products or services.
• Conduct regular customer visits, follow-ups, and business reviews.
• Resolve customer enquiries and complaints promptly and professionally.
• Ensure a high level of customer satisfaction and retention.

3. Sales Administration & Reporting (15%)

• Prepare quotations, sales agreements, and other sales documentation.
• Process customer orders accurately and coordinate with internal departments.
• Maintain accurate customer records and update the CRM system.
• Prepare weekly and monthly sales reports, forecasts, and pipeline updates.
• Ensure all sales documentation is complete and properly filed.

4. Market Intelligence & Business Development (10%)

• Monitor market trends, competitor activities, and industry developments.
• Gather customer feedback to improve products and services.
• Identify potential markets, strategic partnerships, and business opportunities.
• Provide recommendations to Management on market expansion strategies.

5. Collection & Account Management (10%)

• Monitor customer payment status and outstanding balances.
• Follow up on overdue accounts in collaboration with the Finance Department.
• Maintain healthy customer accounts while supporting business growth.
• Ensure compliance with the Company's credit control procedures.

6. Other Duties (5%)

• Attend exhibitions, trade shows, roadshows, networking events, and product launches.
• Participate in sales meetings, product training, and Company programmes.
• Perform any other duties assigned by Management from time to time.

Job Requirements

Education & Professional Qualification

• Diploma or Bachelor's Degree in Business Administration, Marketing, Sales, Communications, or a related discipline.
• Fresh graduates with a strong interest in sales are encouraged to apply.
• Professional sales certifications will be an added advantage.

Experience

• Minimum 1–3 years of sales, business development, or customer service experience is preferred.
• Experience in B2B sales or industries such as property, construction, hospitality, plantation, automotive, or corporate services will be an advantage.
• Proven track record of achieving sales targets is preferred.

Knowledge

• Good understanding of sales principles, customer relationship management, and business development.
• Basic knowledge of negotiation, sales planning, and market analysis.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
• Experience using CRM software is an added advantage.

Technical Skills

• Sales prospecting and lead generation.
• Sales presentation and product demonstration.
• Proposal and quotation preparation.
• Negotiation and closing techniques.
• Customer account management.
• Sales reporting and forecasting.
• Basic analytical and numerical skills.

Soft Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong negotiation and influencing abilities.
• Customer-focused with a service-oriented mindset.
• Results-driven and target-oriented.
• Strong planning, organisational, and time management skills.
• Good problem-solving and decision-making abilities.
• Ability to work independently and collaboratively.
• Positive attitude with a willingness to learn and adapt.

Language Proficiency

• Good command of English and Bahasa Malaysia, both written and spoken.
• Ability to communicate in Mandarin will be an added advantage where business needs require.

Other Requirements

• Possess a valid Malaysian Class D driving licence.
• Own transport and willing to travel for customer visits and business meetings.
• Willing to travel outstation and work beyond normal office hours when required.
• Medically fit to perform field sales duties.
• Demonstrate a high level of integrity, professionalism, and confidentiality

Hygiene Factors

The Sales Executive is expected to consistently maintain the following professional standards:

• Maintain professional grooming, appropriate business attire, and a positive personal image at all times.
• Demonstrate punctuality, reliability, and accountability in reporting to work, customer appointments, and Company meetings.
• Communicate courteously, respectfully, and professionally with customers, colleagues, suppliers, and business partners.
• Conduct all sales activities with honesty, integrity, and ethical business practices.
• Comply with all Company policies, procedures, Code of Conduct, and regulatory requirements.
• Safeguard customer information and maintain strict confidentiality of Company data and business information.
• Ensure the proper care and responsible use of Company assets, including vehicles, laptops, mobile phones, and sales or marketing materials, where applicable.
• Submit quotations, sales reports, expense claims, customer updates, and required documentation accurately and within the stipulated timeline.
• Maintain a clean, organised, and professional work environment, including Company vehicles, workstations, and presentation materials.
• Represent the Company professionally during customer visits, business meetings, networking events, exhibitions, and all external engagements.
• Demonstrate a positive attitude, teamwork, accountability, and commitment to delivering excellent customer service.

Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM3,500.00 per month

Benefits:

• Free parking
• Maternity leave
• Opportunities for promotion
• Parental leave

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Sales: 2 years (Required)

Language:

• Mandarin (Required)
• English (Required)

Work Location: In person