Lebuhraya Setia Alam Shah Alam Selangor Malaysia 40170
职位描述
任职资格
Sales Admin Executive (58876)
Minimum 2 years experience in sales coordination/support role from the manufacturing industry.
Minimum Diploma or above with proven experience in overseas sales.
After-sales service experience.
Advantageous
Experience using Glovia system (ERP) or any similar ERP system.
Working experience in furniture industry.
ISO experience (ISO 9001, ISO 14001, and ISO 45001).
岗位职责
Handle sales transactions, including processing orders, issuing invoices, and coordinating with various departments to ensure timely delivery
Respond to customer inquiries, complaints and claims promptly and professionally, providing effective solutions and maintaining customer satisfaction
Provide after-sales service, addressing any post-purchasing concerns, coordinate repairs and replacements and ensure customer satisfaction
Actively engage with potential and existing customers, understand their needs and offer suitable furniture solution from our collection
Cultivate and maintain strong relationships with Japanese suppliers, ensure smooth communication, coordinate product availability, product negotiations and resolving any issues
Stay updated on product knowledge, including the latest trends and features of our products, to effectively guide and advise customers
Communicate effectively in both English and Malay for internal coordination, including collaborating with team members and participating in meetings
Market planning, analysis, and business development
Business nature: Manufacturing of office furniture products
Working Day: Monday - Friday
Working Hour: 8.00am - 5.00pm
**Required to work on Saturday (December - February) few days in a year as following the company calendar (8am to 3pm)