- Sri Hartamas Kuala Lumpur WP Kuala Lumpur Malaysia 50490

工作地点
职位描述
任职资格
Education
Currently pursuing or recently completed a Bachelor's or Master's degree in Psychology, Counselling, or a related field
Coursework or interest in child/developmental psychology preferred
Skills
Strong written and verbal communication in English; Mandarin and/or Bahasa Malaysia an advantage
Comfortable using WhatsApp Business, basic spreadsheets, and social media platforms
Organised, detail-oriented, and able to manage multiple small tasks simultaneously
Comfortable interacting with parents and young children in a clinical setting
Attributes
Empathetic, patient, and calm under pressure — especially when handling parent enquiries or assisting during sessions
Discreet and trustworthy with confidential patient and family information
Proactive — follows up without being prompted, flags issues early
Willing to learn and take direction from supervising clinicians
Availability
5 days per week, consistent schedule preferred
Able to commit to the full internship period without early withdrawal
岗位职责
Lead Management & Customer Engagement
Respond to general enquiries via WhatsApp and social media under direct supervision — does not provide clinical advice independently
Record and update enquiry and referral databases, maintaining strict confidentiality of all patient and parent information
Follow up with prospective parents regarding appointment scheduling
Assist in collecting patient testimonials and Google Reviews
Escalate any sensitive, urgent, or clinical enquiries immediately to the supervising clinician
Business & Community Development
Assist in organising workshops, seminars, and awareness campaigns
Support relationship-building with schools, preschools, and healthcare partners under guidance
Support marketing events and exhibitions
Collect parent feedback and satisfaction surveys
Participate in community outreach programmes
Clinical Support
Assist therapists with session logistics and material preparation under direct supervision — does not include independent delivery of clinical interventions or assessments
Prepare assessment materials, toys, questionnaires, and testing equipment
Prepare therapy rooms before and after sessions
Organise and maintain therapy resources and assessment materials
Maintain strict confidentiality of all clinical and patient information
好处
所需技能
SEMANTAN
1.6 km
重要安全守则
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