全职 Operation Officer 工作, 薪水 up to MYR 2,500, PropNex Realty Selangor 公司招聘中 - Ricebowl

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Management, Operations Management, or related disciplines.

• Fresh graduates are encouraged to apply.

Experience

• Minimum 1–2 years of experience in administration, operations, customer service, or business support roles.

• Experience in the real estate industry will be an added advantage.

• Experience in report preparation and data management is preferred.

Technical Skills

• Proficient in Microsoft Excel, Word, and PowerPoint.

• Strong reporting and data management skills.

• Good documentation and record-keeping abilities.

• Familiarity with Google Workspace is an added advantage.

Personal Attributes

• Strong attention to detail and accuracy.

• Excellent organizational and time management skills.

• Able to manage multiple tasks and deadlines effectively.

• Strong problem-solving and coordination abilities.

• Good interpersonal and communication skills.

• Self-motivated, responsible, and able to work independently.

• Positive attitude with a willingness to learn and adapt.

Reporting & Performance Administration

• Prepare and update Leader Promotion Reports.

• Compile Monthly Ranking Reports and Team Production Reports.

• Assist in preparing royalty, overriding, campaign, incentive, and operational reports.

• Ensure reports are accurate, complete, and submitted within deadlines.

• Maintain and organize operational records and databases.

Agent Services & Operational Support

• Handle agent inquiries and operational requests professionally and promptly.

• Assist agents with operational processes and documentation.

• Coordinate with internal departments to resolve operational issues.

• Escalate complex matters to management when necessary.

CTOS Administration

• Process CTOS account registrations for negotiators.

• Maintain and update CTOS-related records.

• Monitor account status and provide support to agents regarding CTOS matters.

Office Administration & Property Management

• Coordinate office maintenance and repair matters.

• Liaise with building management, service providers, and vendors.

• Monitor office facilities, equipment, internet services, printers, and utilities.

• Assist in tenancy administration, office upkeep, and renewal matters.

• Ensure a conducive and well-maintained working environment.

Event & Recognition Programme Support

• Coordinate administrative arrangements for Winning Monday sessions.

• Verify certificates and presentation materials.

• Assist with monthly awards, campaigns, incentive programmes, and company events.

• Provide operational support during company functions and activities.

Documentation & Communication

• Prepare memos, announcements, official letters, and operational communications.

• Maintain proper filing and documentation systems.

• Assist in updating operational forms, templates, and records.

• Ensure operational information is accurate and properly communicated.

Branch Operations Support

• Support branch administrators and operational teams on daily operational matters.

• Follow up on outstanding operational requests and issues.

• Assist in maintaining operational standards and compliance requirements.

General Operations Support

• Assist in improving operational efficiency and processes.

• Support operational projects and initiatives assigned by management.

• Perform any other duties assigned by the COO, CEO, or Operations Department.

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Medical Insurance
• Training Provided
• Performance Bonus
• Overtime Pay
• Company Trip
• 5 Working Days