全职 Customer Service Executive (中) No Night Shift 工作, 薪水 up to MYR 5,000, Agensi Pekerjaan TalentConsult Selangor 公司招聘中 - Ricebowl

Bachelor's Degree or above in any discipline.

Excellent command of both English and Mandarin (spoken and written).

Strong communication and interpersonal skills.

Customer-oriented with good problem-solving abilities.

Ability to work independently and in a fast-paced environment.

Prior experience in customer service, banking, fintech, or related fields is an advantage.

Fresh graduates with strong language proficiency are encouraged to apply.

Provide professional customer support via phone, email, and live chat.

Assist customers with account-related inquiries, product information, onboarding processes, and service requests.

Resolve customer issues efficiently while ensuring a high level of customer satisfaction.

Maintain accurate records of customer interactions and follow up on outstanding cases.

Collaborate with internal teams to ensure timely resolution of customer concerns.

Adhere to company policies, compliance requirements, and service standards.

Deliver a positive customer experience while meeting productivity and quality targets.