全职 Home Customization Executive 工作, 薪水 up to MYR 4,000, Senheng Electric (KL) Selangor 公司招聘中 - Ricebowl

• Bachelor’s Degree in Interior Design, Business, Marketing, Construction, Engineering, or related fields.

• 1–3 years of experience in home customization, interior solutions, retail, or project coordination is an advantage.

• Fresh graduates with strong interest in home solutions are encouraged to apply.

Skills & Competencies

• Good communication and interpersonal skills.

• Strong coordination and organizational abilities.

• Customer-oriented with problem-solving mindset.

• Basic understanding of home customization, renovation, or interior products.

• Proficient in Microsoft Office and relevant systems.

HAME Partnership Management

-        Act as main liaison between Senheng and HAME.

-        Coordinate system integration involving ERP, DMS, and API flow.

-        Align on commercial model: (i)25% S-Coin contribution (ii) 10–12% platform fees

-        Assist in payment milestone tracking and settlement documentation.

-        Support product uploads and ensure accuracy of product information in the system.

-        Track project progress and assist in resolving operational issues.

-        Coordinate with Marketing team on campaign execution and S-Coin promotional activities.

Merchant Sourcing & Ecosystem Development

-        Support merchant onboarding and documentation processes

-        Coordinate merchant product listing, pricing, specifications, and image submissions.

-        Ensure merchant products are uploaded into HAME library.

-        Align product photography, dimensions, SKU control.

-        Monitor stock control and delisting process.

-        Liaise with internal teams and merchants on product updates and operational matters.

Commercial & Policy Governance

-        Assist in implementing SHC operational policies and procedures.

-        Support Finance in payment tracking, reimbursement follow-ups, and settlement coordination.

-        Maintain documentation for refund requests, warranty claims, and model changes.

-        Ensure proper filing and record maintenance for agreements and compliance documents.

System & Operational Flow Owner

-        Monitor project status updates and operational progress between: HAME Portal & Senheng ERP & Senheng App

-        Coordinate delivery scheduling and project completion updates.

-        Assist in tracking order flow, payment triggers, and delivery progress.

-        Ensure timely updates are reflected in internal dashboards and Senheng App.

-        Escalate operational or system-related issues to relevant stakeholders when required.

Financial & Performance Management

-        Prepare weekly and monthly operational reports.

-        Track project status, merchant performance, and operational KPIs.

-        Support monitoring of settlement accuracy and reimbursement records.

-        Maintain data accuracy for reporting and analysis purposes.

-        Assist in compiling performance insights and operational updates for management review.

• Annual Leave
• Medical and Hospitalisation Leave
• SOCSO
• EPF
• Training Provided
• Medical Insurance
• 5 Working Days
• Company Trip
• Flexible Working Hours