Airline cargo sales representatives are responsible for generating and managing sales of air cargo space to customers. They work with a variety of clients, including freight forwarders, shippers, and consignees, to develop and implement shipping solutions that meet their needs.
Job Descriptions:
- Developing and maintaining customer relationships
- Negotiating shipping rates and terms with customers
- Managing customer accounts
- Providing quotes and pricing information
- Resolving customer issues and complaints
- Marketing and promoting the airline's cargo services
- Analyzing market trends and developing sales strategies
- Meet with potential customers to discuss their shipping needs and develop customized solutions
- Create and deliver sales presentations
- Follow up with leads and nurture customer relationships
- Resolve customer issues and complaints
- Generate reports on sales performance and market trends
Requirements and skills:
- Experience with air cargo booking and documentation
- Knowledge of air cargo regulations
- Proficiency in Microsoft Office
- Ability to speak multiple languages
- Experience in sales, customer service, or the air cargo industry.
- Develop sales and negotiation skills.