Key Responsibilities
- Build and maintain strong relationships with existing international clients to ensure satisfaction and long-term engagement.
- Conduct client meetings (online and in-person), including overseas visits, to support relationship management and account continuity.
- Act as the main point of contact for assigned clients and ensure timely follow-up on requests, feedback, and action items.
- Represent the company professionally at international meetings, networking sessions, and business events.
- Support client retention by understanding client needs, anticipating issues, and coordinating solutions with internal teams.
- Coordinate with technical/support teams to ensure smooth service delivery and a positive client experience.
- Maintain accurate records of client interactions, meeting notes, and follow-up plans (CRM/Excel).
- Serve as a brand ambassador during overseas assignments, upholding the company’s image and reputation.
Requirements
- Fresh graduates are encouraged to apply (SPM/Diploma/Degree in any field, business communication related is preferred).
- Strong interpersonal and communication skills; comfortable engaging with clients in professional and social settings.
- Professional, confident presentation, and good etiquette in client-facing environments.
- Willing and able to travel internationally for business purposes. (Japan, Hong Kong, China and etc)
- Mature, adaptable, and culturally sensitive when working with international clients.
- Strong relationship-building skills, follow-up discipline, and service mindset.
- Interest in network technology sales and willingness to learn cloud services (training will be provided).
- Language: Able to communicate professionally in English and Mandarin.
- AWS, Google, Microsoft backgroundpreferred.
* Mandarin language proficiency is required as this role involves frequent communication and coordination with China-based clients.
Pay: RM8,000.00 - RM15,000.00 per month
Benefits:
- Flexible schedule
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person