Maintain Customer Files : Update and manage customer files, recording all contact details and the information provided to the customer regarding their debt.
Prepare Statements : Create statements for credit departments and banks when customers do not meet payment agreements or fail to establish new ones.
Write Letters : Draft letters to inform customers about their debts and to credit agencies, insurance companies, lawyers, and employers if payment agreements are not met.
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Negotiation
Debt Recovery
Customer Service
Communication Skills
Collections
Effective Communication
Debt Collection
Problem Solving
Credit Analysis
Communication
Communication Skills
Bookkeeping
Invoicing
Accounts Payable
Accounts Receivable
Office Administration
Time Management
Attention to Detail
Problem Solving
Teamwork