Centre Side Express Hiring! Full Time Airfreight Operation in Selangor, Earn up to MYR 2,500 - Ricebowl

Job Summary

To manage and coordinate airfreight shipments from booking to final delivery, ensuring all shipments are handled efficiently, accurately, and in accordance with customer requirements, airline procedures, customs regulations, and company policies.

Key Responsibilities

Airfreight Shipment Coordination

Coordinate air import and export shipments from booking until final delivery.

Arrange flight bookings with airlines and/or airfreight agents.

Monitor shipment schedules, flight status, cargo movement, and delivery arrangements.

Coordinate with customers, airlines, overseas agents, transporters, and internal departments.

Documentation

Prepare and verify airfreight shipping documents, including Air Waybill (AWB), commercial invoice, packing list, delivery order, and other relevant documents.

Ensure all shipment information is accurate and complete.

Follow up on missing or incomplete documents to avoid shipment delays.

Customs Clearance

Coordinate with the customs clearance team for import and export declarations.

Ensure the required customs documentation is submitted within the stipulated timeline.

Follow up on customs clearance status and resolve documentation issues where required.

Shipment Tracking

Monitor shipment status and provide timely updates to customers and relevant parties.

Follow up on delayed, missing, damaged, or irregular shipments.

Ensure proof of delivery and other required shipment records are obtained and properly maintained.

Transport Coordination

Arrange pick-up and delivery of cargo with appointed transporters.

Coordinate truck arrangements according to flight schedules and delivery requirements.

Ensure timely collection and delivery of shipments.

Customer Service

Respond to customer enquiries regarding shipment status, schedules, documentation, and delivery arrangements.

Provide accurate and timely updates to customers.

Handle operational issues and coordinate with the relevant parties to resolve them promptly.

Billing & Cost Control

Verify freight charges, handling charges, customs-related charges, and other operational costs.

Prepare or submit billing information to the finance/billing department.

Ensure operational charges are properly recorded and supported by relevant documents.

Operational Records

Maintain proper records of shipments, documents, quotations, bookings, delivery orders, and other operational information.

Update the company's internal system and shipment tracking records accurately.

Ensure all documents are properly filed for audit and reference purposes.

Compliance & Safety

Ensure all airfreight operations comply with company procedures, airline requirements, customs regulations, and applicable air cargo requirements.

Follow proper procedures for handling restricted, sensitive, or special cargo where applicable.

Report any operational issues, shipment discrepancies, or incidents to the supervisor immediately.

Other Duties

Assist the Operations Manager in daily airfreight operational activities.

Coordinate with other departments to ensure smooth shipment operations.

Perform any other duties and responsibilities assigned by the Management from time to time.

Job Requirements

Minimum 1–2 years of experience in airfreight, freight forwarding, logistics, or related operations.

Knowledge of air import and export procedures is an advantage.

Familiar with Air Waybill (AWB) and basic airfreight documentation.

Basic knowledge of customs clearance procedures.

Good communication and coordination skills.

Able to work under pressure and meet shipment deadlines.

Good attention to detail and accuracy in documentation.

Computer literate and familiar with Microsoft Office.

Knowledge of logistics/freight forwarding systems is an advantage.

Able to work independently as well as in a team.

Good command of English and Bahasa Malaysia.

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Meal allowance
• Opportunities for promotion
• Professional development

Work Location: In person