GOLDEN CAFE GROUP PTE. LTD. Hiring! Full Time OPERATIONS MANAGER in Southeast (Singapore), Earn up to SGD 6,000 - Ricebowl

The candidate will work closely with Management, HR, Finance, and other operational departments to ensure smooth outlet operations, uphold service and hygiene standards, support manpower coordination, and maintain overall operational performance across the business.

Roles & Responsibilities

• Oversee and support daily food court operations to ensure smooth and efficient day-to-day operations.

• Ensure compliance with company SOPs, operational procedures, and workplace policies.
• Plan, manage, and monitor manpower and roster arrangements.
• Lead, supervise, and support outlet teams while maintaining workplace discipline and operational standards.
• Monitor outlet cleanliness, operational readiness, and service standards.
• Ensure compliance with food hygiene, workplace safety, manpower, and employment-related requirements.
• Responsible for recruitment, onboarding, staff training, disciplinary matters, and staff performance management.
• Handle operational issues, customer feedback, and outlet-related coordination matters.
• Work closely with internal departments on operational planning and process improvements.
• Support implementation and usage of POS systems, HRIS systems, and operational software.
• Assist with tenant coordination, operational planning, and outlet space management where required.

Golden Cafe was established in 1998, starting its business from Food and Beverages, and eventually acquiring couple of coffeeshops and food court over the decade, and intend to further expand its business in the upcoming years with its immense resources

Currently there are two operating outlet located at Craig Road (Tanjong Pagar) and Katong Shopping Centre, and a Food Factory at Tua Bay Walk. Golden Cafe is a zi char restaurant, which cater home-style cuisine with a vast range of choices and not to mention wallet-friendly options for all customers!

We have 3 other coffeeshops and other outlets on rent, which we intend to take back once we overcome the manpower crisis. Come join our ranks and help to develop its growth and prosper with us!