The Media Shop Group Hiring! Full Time Digital Operations Specialist in - Ricebowl

We Are The Media Shop

The Media Shop (TMS) is an award-winning independent media and communications agency built on the belief that great thinking, not scale, drives the greatest impact. We partner with brands to navigate an increasingly complex media landscape through clarity, creativity, and smart use of data and technology. Our work is grounded in strategic rigour, deep platform expertise, and a relentless focus on delivering meaningful business outcomes for our clients.

At TMS, people are at the heart of everything we do. We foster a collaborative, curious, and high‑performance culture where individuals are empowered to take ownership, challenge conventions, and grow as leaders.

As an independent agency, we value agility, integrity, and entrepreneurial thinking—giving our teams the freedom to move fast, think boldly, and do work they’re proud of.

You can discover more about us at *************

Job Title

Digital Operations Specialist

Reporting To

Primary reporting line is into Digital Manager

Summary of the Role

We are looking for highly motivated individuals to join our fast growing agency. As a Digital Operations Specialist, you will specialize in digital campaign workflow and technical implementation. You will become the expert in key digital advertising platforms (Google, Meta and TikTok) and leading DSPs for programmatic trading. You have a keen interest in how media works to reach the target audience, build clients’ brand equity and driving real business results. You will also be involved in realizing new business opportunities for the company.

Responsibilities

Campaign Management

• Develop expertise in media, technology & research tools & platforms
• Assist your manager in developing costing and data collection for planning and recommendations
• Responsible for simple digital campaign implementation and optimisation (primarily on social)
• Understand ad operations across biddable media including display, video, search and social
• Manage and coordinate with media owners to execute local and regional campaigns

Client Management

• Accountable for campaign performance and communication with clients
• Manage media booking deadlines, and ensure material deadlines are clearly communicated and managed with the client/creative team
• Work with client team to strengthen relationships with key clients

Optimization & Reporting

• Data-Driven Optimization: Regularly and independently analyse data, adjust strategies and implement changes to improve campaign performance
• Deliver reports that clearly articulates performance, insights and recommendations

Qualifications

• Diploma / Bachelor’s Degree; preferably with a business, marketing, advertising background
• Preferably with minimum 1-year relevant experience in an agency / digital / new media industry
• Excellent project management skill and possess the ability to prioritize and work well under pressure and tight timelines
• Must have excellent interpersonal and teamwork skills
• Enthusiastic, energetic and passionate