- Hong Kong Hong Kong
Arctic (HK) Limited Hiring! Full Time Technical Support Engineer - Junior System Administrator in Hong Kong - Ricebowl
Technical Support Engineer - Junior System Administrator
Arctic (HK) Limited
Share
Save
Working Location
Job Description
Responsibilities
Key responsibilities
Administer and monitor local & cloud infrastructure, virtualized hosts, and containerized services.
Manage cloud and local identity / directory accounts, groups, and device provisioning.
Configure and troubleshoot network devices (Wi-Fi APs, switches, routers) and secure tunnels (SSL VPN, IPsec, Wireguard).
Provide L1 / L2 deskside and remote support across HK and Shenzhen offices; troubleshoot hardware and software issues.
Creation and maintenance of general documentation, asset records, licensing and operating manuals
What we are looking for
Education: Diploma or degree in IT, Computer Science, or a related field.
Experience: 1–2 years IT support experience with exposure to server or network operations.
Systems & OS:
Windows 10/11 and M365 administration.
Windows Server administration (GPO, DNS, DHCP) and cloud identity management (M365/Entra ID).
Basic Linux administration and CLI proficiency (PowerShell and Bash).
Virtualization & Networking:
Experience administering virtual machines (VMware, Hyper-V, PVE) and containers (Docker).
Understanding of High Availability (HA) concepts and proxies.
Understanding of TCP/IP, VLANs, and firewall/VPN configurations
Experience with Fortinet or Sophos firewalls.
Nice to Have:
Familiarity with Proxmox VE (PVE) clusters, shared storage concepts (iSCSI/SAN/NAS).
Familiarity with enterprise server hardware deployment and configuration.
Immediate availability is a plus.
Languages: Conversational English and Cantonese; Putonghua is a plus.
Attributes: Highly self-motivated, team player, and comfortable with occasional travel to Shenzhen.
Candidates with more experience will be considered as Junior System Administrator
What to expect from us
Friendly and supportive working environment
On-the-job training and mentorship
Flexible working hours
Exposure to continuously growing environment
Opportunity to grow into infrastructure architecture, automation, and project management.
Full-time
Administer and monitor local & cloud infrastructure, virtualized hosts, and containerized services.
Manage cloud and local identity / directory accounts, groups, and device provisioning.
Configure and troubleshoot network devices (Wi-Fi APs, switches, routers) and secure tunnels (SSL VPN, IPsec, Wireguard).
Provide L1 / L2 deskside and remote support across HK and Shenzhen offices; troubleshoot hardware and software issues.
Creation and maintenance of general documentation, asset records, licensing and operating manuals
What we are looking for
Education: Diploma or degree in IT, Computer Science, or a related field.
Experience: 1–2 years IT support experience with exposure to server or network operations.
Systems & OS:
Windows 10/11 and M365 administration.
Windows Server administration (GPO, DNS, DHCP) and cloud identity management (M365/Entra ID).
Basic Linux administration and CLI proficiency (PowerShell and Bash).
Virtualization & Networking:
Experience administering virtual machines (VMware, Hyper-V, PVE) and containers (Docker).
Understanding of High Availability (HA) concepts and proxies.
Understanding of TCP/IP, VLANs, and firewall/VPN configurations
Experience with Fortinet or Sophos firewalls.
Nice to Have:
Familiarity with Proxmox VE (PVE) clusters, shared storage concepts (iSCSI/SAN/NAS).
Familiarity with enterprise server hardware deployment and configuration.
Immediate availability is a plus.
Languages: Conversational English and Cantonese; Putonghua is a plus.
Attributes: Highly self-motivated, team player, and comfortable with occasional travel to Shenzhen.
Candidates with more experience will be considered as Junior System Administrator
What to expect from us
Friendly and supportive working environment
On-the-job training and mentorship
Flexible working hours
Exposure to continuously growing environment
Opportunity to grow into infrastructure architecture, automation, and project management.
Full-time
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More