RIAmetric Hiring! Full Time Information Technology Support Specialist in Federal Territory - Ricebowl

Qualifications

• Strong technical support and help desk support skills, with experience assisting end users in resolving IT issues.
• Proficiency in troubleshooting and diagnosing common hardware, software, and connectivity problems.
• Hands-on experience with desktop computers, including setup, configuration, maintenance, and basic repair.
• Solid understanding of information technology fundamentals, including operating systems, standard office applications, and security best practices.
• Relevant education in IT, Computer Science, or a related field, or equivalent practical experience.
• Ability to communicate clearly with non-technical stakeholders and document issues and solutions accurately.
• Organized, detail-oriented, and able to manage multiple support requests in a fast-paced environment.
• Previous experience in healthcare or working with sensitive data and compliance frameworks (e.g., HIPAA) is an advantage.