TNG Digital Hiring! Full Time Intern, Operations - Marketing in Federal Territory - Ricebowl

At TNG Digital, part of TNG Digital Group, we build the tech behind TNG eWallet, one of Malaysia’s most used apps for payments and everyday life. Millions of people rely on us daily, not just to pay, but to manage money, access financial services, and get things done faster and simpler. Behind it all is a team that likes to question how things are done, move quickly, and try new ideas. If you enjoy solving real problems and seeing your work used at scale, you will feel right at home here.

Job Summary:

Support the Service Hub HQ team in expansion, operations, and project coordination activities across multiple locations. This role provides exposure to business expansion, operational governance, reporting, and onground initiatives, while supporting the successful rollout and day-to-day management of Service Hub operations.

The ideal candidate is organised, proactive, eager to learn, and able to work effectively in a fast-paced environment while supporting multiple stakeholders and priorities simultaneously.

What You'll Do:

Operations & Project Support

• Support day-to-day operational and administrative activities within the Service Hub HQ team.
• Maintain and update trackers, documentation, and reports to ensure accurate project visibility.
• Assist in coordinating expansion, operational, and governance-related activities across multiple Service Hub locations.
• Support preparation of management reports, presentation materials, and project updates.

Expansion & Coordination Support

• Assist in monitoring project timelines, key milestones, and rollout deliverables.
• Coordinate and follow-ups with internal and external stakeholders to support project execution.
• Support documentation, filing, and record management for expansion projects.
• Track action items and ensure timely updates across ongoing initiatives.

Governance & Documentation

• Support maintenance of operational records, contracts, tenancy-related documents, and project files.
• Assist in organising and maintaining documentation for reporting and audit purposes.
• Support SOP documentation and process improvement initiatives.
• Ensure information and records are updated accurately and consistently.

Onground Activities & Community Engagement

• Provide support for onground activations, community engagement activities, and events.
• Assist with event logistics, registrations, and coordination activities.
• Support data collection, event reporting, and post-activity follow-ups.
• Assist the team in gathering market feedback and operational observations from onground engagements.

Reporting & Continuous Improvement

• Assist in preparing trackers, dashboards, and reports.
• Support data analysis and information gathering for operational and project initiatives.
• Highlight potential gaps or improvement opportunities.
• Contribute ideas to improve reporting, coordination, and operational efficiency.

Role Requirements:

• Diploma or Bachelor's Degree in Business Administration, Management, Operations, Project Management, Marketing, or a related field.
• Good proficiency in Microsoft Office, especially Excel, PowerPoint, and Word.
• Strong organisational and coordination skills with good attention to detail.
• Able to manage multiple tasks and priorities in a fast-paced environment.
• Good communication skills in English and Bahasa Malaysia.
• Comfortable supporting both office-based operational activities and onground engagements.
• Willing to learn, take initiative, and work collaboratively with different teams and stakeholders.
• Positive attitude, proactive mindset, and strong sense of responsibility.

What you get:

Work your way

• Flexible working hours

Rewards that grow with you

• Monthly lifestyle allowance via TNG eWallet

What it’s like to work here:

We care about people who take ownership, speak up, and want to make things better. Titles matter less than impact. Good ideas can come from anyone.

You will be working with people who are curious, practical, and not afraid to challenge each other in a good way.

Note: Only shortlisted candidates will be contacted.