- Padang Serai, Kedah Padang Serai Kedah Malaysia
Working Location
Job Description
Responsibilities
Job Responsibilities
Maintain accurate and up-to-date records for customer databases, sales data, accounts receivable (AR), and marketing/trade marketing activities.
Support the sales team by coordinating with Operations, Logistics, Finance, QA/QC, and other departments on sales-related matters.
Oversee daily administrative and operational activities of the sales department to ensure efficiency and productivity.
Coordinate communication and activities between Local and HQ Sales, Marketing, Trade Marketing, Business Development, and E-Commerce teams.
Prepare daily, weekly, and monthly reports on sales volume, channel performance, product categories, touch points, trade spending, promotion calendars, and market returns.
Assist in preparing sales proposals, presentations, reports, and supporting documents for the sales team.
Schedule meetings, prepare Minutes of Meeting (MOM), and follow up on action items and progress updates from respective PICs.
Collect, compile, and consolidate market information and updates from local sales teams.
Ensure proper documentation and maintain organized records of reports, correspondence, and email communications.
Handle customer inquiries and follow up on related matters professionally and promptly.
Support the order entry team, when required, in preparing sales delivery orders, invoices, and related documentation.
Provide support to Operations/Farm team on stock counts and other related tasks when necessary.
Job Requirements
SPM, STPM, Diploma, or Degree in Business Administration, Sales, Marketing, or related field.
Minimum 3 years of working experience in sales support, coordination, or administrative roles.
Proficient in Microsoft Office applications and familiar with ERP or sales systems.
Strong organizational, coordination, and multitasking skills.
Good communication and interpersonal abilities.
Detail-oriented with strong accuracy in data handling and reporting.
Proactive, responsible, and able to work independently with minimum supervision.
Strong teamwork and customer service orientation.
Good problem-solving and follow-up skills.
Adaptable and able to work in a fast-paced environment.
Professional attitude with high level of reliability, discipline, and cooperation
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