Zolma Furnishing Hiring! Full Time Admin in Johor - Ricebowl

Position: E-Commerce Administrator

Job Responsibilities:

• Manage and update product listings on e-commerce platforms (Shopee, Lazada, TikTok Shop, etc.)

• Monitor daily orders, arrange shipment, and coordinate with warehouse team

• Reply to customer inquiries and handle after-sales issues

• Process returns, refunds, and exchange requests

• Update stock availability and ensure product information accuracy

• Assist in campaign setup, vouchers, promotions, and flash sales

• Generate sales reports and monitor platform performance

• Ensure smooth daily operation of all online stores

Requirements:

• Minimum SPM / Diploma or above

• Basic knowledge of e-commerce platforms

• Familiar with Microsoft Excel and basic reporting

• Responsible, detail-oriented, and able to work independently

• Good communication skills (English & Bahasa Malaysia; Mandarin is an advantage)

• Able to work under pressure during campaign periods

Additional Information:

• Working Hours: (Monday – Saturday, 8:00AM – 5:00PM)

• Location: 1252, Jalan Sri Putri 3/4, Taman Putri, 81000, Kulai, JB

• Salary: (RM2000-RM2500) Based on experience