全职 (Semicon)Service Leader 工作, 薪水, Hermes-Epitek Corporation Pte Ltd 公司招聘中

(Semicon)Service Leader

Undisclosed

Singapore

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工作地点

职位描述

岗位职责

Roles And Responsibilities

Lead and manage Service Team
Engineer deployment
Technical mentorship
Set daily tasks and work schedules
Hire, train and coach service staff
Build a strong and motivated team
Makeservice rules and standard processes.
Setand track Service Level Agreements (SLAs).
Manage Service’s spare parts inventory
Documentation control and implementation
Enforce Safety and EHS requirements
Watchdepartment costs and manage budgets.
Reporttool and/or repair failures to respective party to improve service quality
HandleTechnical escalations

Requirements

Minimum Certificate: ITE, Diploma or degree in Electronic / Mechanical Engineering, Mechatronics Engineering, or a related discipline.
Relevant experience in equipment servicing, maintenance, or semiconductor manufacturing equipment is an advantage.
Proficient in both English and Mandarin (spoken and written) to communicate effectively with Mandarin-speaking customers, provide technical support, and troubleshoot equipment issues based on customer feedback.
Willing and able to work in a cleanroom environment and comply with all cleanroom protocols and safety requirements.
Willing to travel locally and overseas for training and customer support when required.
Able to work independently as well as collaboratively in a team environment.
Good analytical, troubleshooting, and problem-solving skills.
Possess good communication and interpersonal skills.
Candidates who are available to commence work immediately will be preferred.

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