HAROLD CONSULTANCY Hiring! Full Time Customer Service Executive - Ocean Freight Executive in East Region (Singapore), Earn up to SGD 3,000 - Ricebowl

About the Role

We are looking for a hands-on Ocean Freight Executive to manage daily sea freight operations. You will be responsible for coordinating shipments, handling documentation, liaising with carriers and co-loaders, and ensuring smooth end-to-end execution for both import and export shipments.

This role is based in Singapore and supports a growing logistics operation with regional trade lanes.

Key Responsibilities

Operations & Coordination

• Manage full-cycle ocean freight operations (import & export) for FCL and LCL shipments.

• Coordinate with shipping lines, co-loaders, and trucking companies to secure space and schedule pick-ups and deliveries.

• Track shipment status and provide timely updates to customers and internal stakeholders.

• Handle shipment-related issues, including delays, damages, and documentation discrepancies.

Documentation & Compliance

• Prepare and process shipping documents including Bill of Lading (B/L), Sea Waybill, Permit declarations, and Certificate of Origin (COO).

• Ensure compliance with Singapore Customs regulations and other relevant trade requirements.

• Verify vendor invoices and assist with cost reconciliation.

Customer & Stakeholder Management

• Liaise with customers, overseas agents, and internal teams (sales, finance, warehouse) to ensure smooth shipment execution.

• Respond to customer inquiries and provide proactive shipment updates.

Reporting & Administration

• Maintain accurate shipment records in the company's operating system.

• Support month-end closing activities related to ocean freight billing and documentation.

Requirements

• Diploma in Logistics, Supply Chain Management, or related field.

• Minimum 2–3 years of experience in ocean freight operations (import/export).

• Familiarity with FCL and LCL processes, permit declarations, and shipping documentation.

• Experience with shipping lines, co-loaders, and local trucking coordination.

• Proficient in Microsoft Office (Excel, Word).

• Good communication skills and ability to work independently.

Why Join?

• Be part of a growing logistics company with regional presence.

• Work in a collaborative environment with experienced logistics professionals.

• Opportunity to handle diverse trade lanes and develop your ocean freight expertise.

How to Apply

For a confidential discussion, please submit your CV to Dennis Wee at *************.