MONEYWAVE SDN. BHD. Hiring! Full Time Teller - Sg. Buloh in Selangor, Earn up to MYR 3,000 - Ricebowl

Role Overview

The Front Line Officer / Teller is responsible for executing daily money changing transactions, ensuring full compliance with Bank Negara Malaysia (BNM) regulations, and delivering professional customer service at the branch level. This role is critical in safeguarding operational integrity, compliance standards, and customer trust.

Customer Service & Operations

• Execute foreign currency exchange transactions accurately and efficiently
• Handle cash transactions (buy/sell) in accordance with approved exchange rates
• Verify customer identity and transaction purpose as required
• Provide clear information on rates, fees, and transaction requirements
• Maintain a professional, courteous front-line presence at all times

Compliance & Regulatory Adherence

• Perform KYC / CDD checks in line with BNM AML/CFT requirements
• Identify, escalate, and report suspicious or unusual transactions to supervisors
• Ensure transaction limits, thresholds, and documentation requirements are strictly followed
• Adhere to internal SOPs, BNM policy documents, and outlet compliance manuals

Cash Handling & Controls

• Manage daily cash balancing, opening and closing of tills
• Ensure proper counting, storage, and safeguarding of cash and foreign currencies
• Assist in end-of-day reconciliation and reporting
• Immediately report discrepancies, shortages, or irregularities
• Managing logistics on cash

System & Record Management

• Accurately input transactions into the money changing system
• Maintain proper transaction records, receipts, and customer documentation
• Support audits, inspections, and compliance reviews when required

Qualifications & Experience

Minimum Requirements:

SPM / Diploma / Certificate (any discipline)

Prior experience in money changer, remittance, banking, or financial services is preferred

Basic understanding of AML/CFT, KYC, and regulatory compliance (training provided if required)

Comfortable handling cash and working with transaction systems

Skills & Competencies:

Strong attention to detail and numerical accuracy

High integrity and trustworthiness

Good communication skills in English and Bahasa Malaysia

Ability to follow procedures and compliance requirements strictly

Willingness to work shifts, weekends, or public holidays (if applicable)

Pay: RM1,700.00 - RM3,000.00 per month

Benefits:

• Health insurance

Work Location: In person