Job Summary
We are looking for a motivated and energetic Customer Sales Executive / Telesales Executive to drive business growth by engaging prospective clients, generating leads, and promoting our IT recruitment and staffing services. This role combines telesales, customer relationship management, and business development to secure new hiring opportunities and maintain excellent client relationships.
Key Responsibilities
- Conduct outbound calls to prospective clients to introduce the company's IT recruitment and staffing services.
- Generate qualified leads and schedule meetings for the Business Development team.
- Follow up on warm leads, inquiries, and existing clients to identify hiring requirements.
- Build and maintain strong relationships with HR teams, hiring managers, and business decision-makers.
- Promote permanent, contract, and project-based IT staffing solutions.
- Prepare quotations, proposals, and service agreements for clients.
- Coordinate with recruiters to ensure timely delivery of quality candidates.
- Maintain accurate records of customer interactions, leads, and sales activities in the CRM system.
- Achieve daily call targets, lead generation KPIs, and monthly sales objectives.
- Handle customer inquiries professionally and provide excellent after-sales support.
- Keep up to date with market trends and client hiring demands.
Requirements
- Diploma or Bachelor's Degree in Business, Marketing, Human Resources, IT, or a related field.
- 1–3 years of experience in telesales, customer service, inside sales, business development, or recruitment.
- Fresh graduates with excellent communication skills and a passion for sales are encouraged to apply.
- Excellent verbal and written communication skills in English; additional languages are an advantage.
- Strong negotiation, persuasion, and relationship-building skills.
- Comfortable making a high volume of outbound calls.
- Self-motivated, target-driven, and able to work independently.
- Experience using CRM systems, LinkedIn, or Microsoft Office is an advantage.
Pay: RM3,500.00 - RM6,000.00 per month
Benefits:
Work Location: In person