CLPS Hiring! Full Time End User Support in , Earn up to SGD 4,000 - Ricebowl

Duration: 1 year Contract subject to renewal

Location: Ang Mo Kio

Role Overview

• Assist to plan and develop the x86/ x64 Microsoft related technology stack to support the end user computing infrastructure
• Develop review, maintain and enhance end user computing infrastructure, ensuring compliance to processes, guidelines, SLA to support digital workplace and enterprise environment.
• Enhance and maintain the end user computing capabilities to enhance end users’ productivity and their mobility needs.

Responsibilities:

• Establish plans and procedures for development of end user computing infrastructure in the area of Workplace and Wintel to support the productivity and enablement of business services.
• To support the Microsoft x86/ x64 technology stacks for the end user computing infrastructure for the business productivity needs
• Manage the operational and security compliance of end user computing infrastructure and its Service Levels of Operations.
• Establish effective business partnership and sharing of objectives with internal business users and partners
• Effective management of the end user computing solutions to meet the business productivity needs.
• Meet the Service Level Agreement, operational and security requirement for end user computing infrastructure.
• Ensure the day to-day operations of the desktop / mobile computing services are carried to ensure uninterrupted business service availability.
• Align with the business objectives/ strategy in area of end user computing technologies to support the productivity needs of the Bank.
• Effective use of end user computing technology stacks that enable and underpins the business applications.
• Achieve the right sized, optimized setup that support the technology expectations, Service-Level Agreement and capacity.
• Run and maintain the 24/7/365 Operations for Technology
• Assist in critical services Uptime & Recovery, scheduled Disaster Recovery (DR) activities.

EDUCATION

• Diploma/Degree with major in Business and/or Technology
• Minimum 3 yrs of experience in the infrastructure related

COMPETENCIES

• Technology management in broad area of end user computing and Microsoft technologies including SCCM & Active directory. Azure fundamentals
• Workplace productivity and enterprise mobility technologies.
• Helpdesk Support
• Business Communication & People Development Skills
• Knowledge of Banking Regulations including Software/Licensing Management

Certifications

• IT Infrastructure Library (ITIL v3/4)
• Microsoft certifications

Pay: $3,000.00 - $4,000.00 per month

Work Location: In person