Primechem Malaysia Hiring! Full Time Junior Executive Customer Service in Selangor, Earn up to MYR 2,800 - Ricebowl

What you'll be doing:

• Follow up sales/orders with the respective salesperson and interact with customers to provide and process information in response to inquiries or requirements about products and services in a timely and efficient manner.
• To be fully supported for sales person to process the order received from customers.
• Handling and feedback on customer’s complaint and delivery discrepancies.
• Coordination – Liaise with inter-department to ensure the smooth running of delivery schedule to fulfill customer’s requirements.
• Company Assets – Monitoring & tally internal records with customers for company assets (IBC, Drum & others).
• Reporting – Database key in on time & no error
• Other ad-hoc duties perform other ad-hoc duties as assigned by HOD/ management with no error & within timeline.

What we're looking for:

• Possess at least STPM/"A" Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree in any field.
• Junior Executive specializes in customer relations/services with at least 2 years’experience in a manufacturing back ground.
• Experience in handling customer inquiries in regards to the company’s productinformation / specifications.
• Good command of Bahasa Malaysia, English and Mandarin.
• Excellent interpersonal verbal & written communication, and listening skills.
• Team player & able to work independently with minimum supervision.
• Experience in data and documentation control such as Sales Order, delivery schedules,etc.
• Experience candidate in chemical industries is an advantage.
• Meticulous and service oriented with prioritize multiple tasks in supports to the project and demands.

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM2,800.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave

Experience:

• Working: 2 years (Preferred)

Work Location: In person