Mansion One Suites Hiring! Full Time Front Desk Receptionist in Pulau Pinang, Earn up to MYR 2,500 - Ricebowl

Key Responsibilities

• Welcome and assist guests with check-in and check-out procedures.
• Handle reservations, room inquiries, and booking modifications.
• Answer phone calls, emails, and online guest inquiries promptly.
• Process payments and issue receipts and invoices.
• Coordinate with housekeeping and maintenance teams to ensure room readiness.
• Assist guests with local information, transportation arrangements, and special requests.
• Handle guest feedback and complaints professionally and escalate issues when necessary.
• Maintain accurate guest records and daily reports.
• Ensure the reception area is clean, organized, and presentable at all times.
• Perform administrative and clerical duties as assigned.

Requirements

• Minimum SPM qualification; Diploma in Hospitality, Tourism, or related field is an advantage.
• Previous experience in hospitality, hotel, serviced apartment, or customer service is preferred.
• Pleasant personality with excellent communication and interpersonal skills.
• Proficient in English and Bahasa Malaysia. Mandarin is an added advantage.
• Basic computer knowledge, including Microsoft Office and reservation systems.
• Able to work shifts, weekends, and public holidays.
• Positive attitude, responsible, and able to work independently.

Benefits

• EPF, SOCSO & EIS.
• Annual leave and medical leave.
• Career advancement opportunities.
• On-the-job training provided.
• Working hour (9am to 5pm, 12pm to 8pm or 2pm to 10pm)

Whatsapp for interview (+*************02)

Job Types: Permanent, Full-time

Salary: RM1,800.00 - RM2,500.00 per month

Job Type: Full-time

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

• Free parking

Work Location: In person