ARK Wealth Management-NOAH Hiring! Full Time Brokerage Operations Lead in - Ricebowl

About Noah Singapore Securities

Noah Singapore Securities is in an early-stage build-and-scale phase, focused on establishing and running through the critical paths of a regulated brokerage business. The team operates in a lean setup, so each role is expected to combine strong domain ownership with cross-functional collaboration across business, product, technology, compliance and operations to build a compliant, reliable and client-centric local platform.

Role Overview

This role is responsible for building and strengthening the middle- and back-office operating model for Noah Singapore Securities. The mission is to establish a MAS-compliant, scalable and well-controlled operating backbone covering onboarding, KYC, funding, settlement, reconciliation, risk control and service support, while enabling business growth, product iteration and real client trading activity in a lean-team environment.

Key Responsibilities

• Continuously enhance the brokerage back-office operations, covering onboarding, KYC, funding, settlement, clearing, corporate actions, reconciliation and lifecycle support.
• Be well-versed in options trading & assignment, margin financing and related risk controls, and support the build-out and launch of these trading capabilities.
• Establish MAS-compliant control frameworks, SOPs and operating routines that provide clarity, stability and scalability across the operating model.
• Oversee risk control and operational monitoring, including client admission, exception handling support, funding and exposure awareness, reporting and regulatory coordination.
• Work closely with product, technology, dealing, compliance and client service teams to ensure new local features are operationally supportable, process-ready and effectively closed-loop after launch.
• Drive system and data-enabled operations, improving efficiency, accuracy and management visibility across critical operating checkpoints.
• Support operating mechanisms behind client acquisition, activation and broker collaboration so that growth initiatives can be executed with compliant and reliable service support.
• Take broad ownership for project coordination, regional collaboration and team capability building in a lean operating setup.
• Participate in client meetings, events, and roadshows to generate leads and strengthen relationships, when necessary.

Requirements | Must-have

• Solid brokerage or capital markets operations experience across onboarding, KYC, funding, settlement, reconciliation, corporate actions and client account lifecycle management.
• Experience in margin financing, margin management, risk monitoring or multi-market, multi-product operations, particularly options.
• Strong understanding of MAS requirements and key brokerage control areas, with structured knowledge of operational risk, regulatory coordination and client protection.
• Proven experience building processes, systems or SOPs from the ground up and improving them in evolving operating environments.
• Fluent Mandarin and English required — a genuine occupational requirement given the Group's Mandarin-speaking clients and cross-border coordination with Singapore, Hong Kong and Shanghai teams.

Requirements | Nice-to-have

• Exposure to AML, complaints handling or regulatory reporting responsibilities.
• Background in systems implementation, business analysis or technology development that strengthens product and process execution.
• Experience managing regional teams or collaborating across multiple geographies.
• Strong project management and stakeholder-driving capability across front office, product, technology, compliance and regional teams.
• Strong analytical, process improvement and issue-diagnosis capability, with a systems mindset toward efficiency, quality and control.

关于诺亚新加坡证券业务

诺亚新加坡证券业务正处于从0到1建设并持续跑通关键路径的阶段，团队以精简配置推进证券牌照项下的产品、交易、运营与客户服务能力落地。岗位不仅需要承担本职领域的专业职责，也需要与业务、产品、技术、合规及办公室协同团队深度协作，共同建立兼顾监管合规、客户体验与业务增长的本地证券平台能力。

岗位概述

该岗位聚焦新加坡证券业务中后台运营与控制体系建设，核心使命是在MAS监管框架下搭建并持续完善开户、KYC、资金、清算、交收、对账、风控与客户运营支持等关键能力。岗位需要在精简团队模式下，以0到1建设思维推动流程、系统与SOP落地，并为业务增长、产品迭代及真实客户交易提供稳定的运营底座。

核心职责

• 负责新加坡证券业务后台运营，持续完善开户、KYC、入出金、交收、清算、公司行动、对账及客户生命周期支持等核心运营流程。
• 熟悉期权交易及行权、保证金融资交易及相关风控要求，协助推动此类交易功能的建设与上线。
• 建立符合MAS监管要求的运营控制框架、SOP与例行机制，确保流程清晰、职责明确、执行稳定并具备可扩展性。
• 统筹风险控制与运营监控，包括客户准入、异常交易支持、资金与头寸关注、报表与监管配合等，提升业务稳健性。
• 与产品、技术、前台交易、合规及客服团队协同，支持本地功能上线后的运营承接、流程设计与问题闭环，保障版本上线可运营、可支持、可追踪。
• 推动系统化和数据化运营建设，持续优化关键节点效率、准确性与可视化管理能力，为管理决策与业务迭代提供支持。
• 支持获客转化、客户激活及经纪人协同相关的运营机制设计，确保增长动作能够在合规、服务与交付上被有效承接。
• 在精干团队环境下承担项目统筹与跨区域协同职责，推动区域资源整合、团队能力建设与长期运营基础设施完善。
• 必要时参与客户会议、行业活动及路演，协助挖掘销售线索并深化客户关系。

任职要求｜必要条件

• 具备证券经纪或资本市场运营经验，熟悉开户、KYC、资金、清算交收、对账、公司行动及客户账户生命周期管理。
• 具备保证金融资、保证金管理、风险监控或多市场多产品（特别是期权）运营经验。
• 熟悉MAS监管要求及券商运营合规重点，对运营控制、风险管理、监管配合与客户保护有系统性理解。
• 具备0到1搭建流程、系统或SOP的经验，能够在不完善环境中快速建立机制并持续优化。
• 具备流利的普通话及英语沟通能力（因需服务集团讲普通话的客户，以及新加坡、香港、上海团队的跨境协同，此为岗位的真实职业要求）。

任职要求｜优先考虑

• 具备AML、投诉处理或监管报送相关职责经验。
• 具备系统实施、业务分析或技术开发背景，能够更高效推动产品与系统改造。
• 具备区域团队管理或跨地域协同经验。
• 具备较强项目管理与跨部门推动能力，能够协调前台、产品、技术、合规及区域团队共同交付关键事项。
• 具备数据分析、流程优化与问题定位能力，能够通过系统化方法提升效率、质量与可控性。

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