- Kuchai Lama Federal Territory Malaysia
Talentasia Consultancy Hiring! Full Time Senior VoIP IT Support Engineer in Federal Territory, Earn up to MYR 10,000 - Ricebowl
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Job Description
Responsibilities
Key Responsibilities:
- Provide technical support for VoIP systems, IP PBX, SIP Trunking, and networking issues.
- Install, configure, maintain, and troubleshoot VoIP solutions.
- Diagnose and resolve hardware, software, and network-related issues.
- Monitor system performance and ensure maximum uptime.
- Perform system upgrades, patches, backups, and preventive maintenance.
- Work closely with customers and internal teams to resolve technical issues.
- Prepare technical documentation and service reports.
- Provide on-site and remote support when required.
Requirements:
- Diploma/Degree in Computer Science, Information Technology, Networking, or a related field.
- Minimum 3 years of experience in VoIP, IP Telephony, or IT Support.
- Knowledge of SIP, IP PBX, Asterisk, FreePBX, networking (TCP/IP, VLAN, VPN), and routing concepts.
- Experience with Windows Server and Linux environments is an advantage.
- Strong troubleshooting and problem-solving skills.
- Good communication skills and customer service mindset.
- Possess own transport and willing to travel for on-site support when required.
Pay: Up to RM10,000.00 per month
Benefits:
- Dental insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person
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