全职 Senior IT Executive 工作, 薪水, PMX MALAYSIA SDN BHD Selangor 公司招聘中 - Ricebowl

Job Summary:

• Responsible for managing and maintaining the company's IT infrastructure, systems, and operations to ensure reliable, secure, and efficient technology support.
• Oversees network administration, IT security, backup and disaster recovery, asset management, ISO documentation, end-user support, and vendor coordination while supporting continuous improvement initiatives and IT projects.

Key Responsibilities:

• Create, maintain, and update network diagrams, and provide first- and second-level support for LAN, WAN, Wi-Fi, and network connectivity issues.
• Provide hands-on technical support for IT hardware, software, operating systems, peripherals, and end-user issues, ensuring timely resolution and minimal business disruption.
• Manage endpoint security, user access controls, and act as the first responder for IT security incidents, escalating organisation-wide issues to the IT Manager when required.
• Manage backup operations, perform periodic restore testing, and maintain disaster recovery documentation to ensure business continuity.
• Maintain an accurate inventory of IT assets and monitor software licenses, warranties, maintenance contracts, and renewal schedules to ensure uninterrupted service.
• Develop, maintain, and standardise IT documentation, including SOPs, policies, control registers, and audit evidence, ensuring ISO compliance and audit readiness.
• Coordinate the installation, maintenance, and administration of CCTV systems, including footage retention policies and access control.
• Liaise with vendors and suppliers on IT infrastructure and ELV (Extra Low Voltage) systems, including CCTV, access control, PA/BGM, and related services, covering quotations, procurement, installation, and maintenance.
• Support IT infrastructure improvements, system implementation, and other IT projects, while undertaking ad hoc IT duties assigned by the IT Lead.

Job Requirements:

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, Networking, or a related field.
• Minimum 5 years of experience in IT infrastructure, network administration, or technical support, with hands-on experience in system troubleshooting and IT operations.
• Strong knowledge of network infrastructure, endpoint security, backup solutions, and IT asset management
• Ability to work independently with minimal supervision in a hybrid onsite/remote working environment.
• Strong problem-solving, communication, and coordination skills with internal stakeholders and external vendors.

Application Question(s):

• How many years of experience do you have in IT infrastructure, network administration, and technical support?
• What is your current salary?
• What is your expected salary?
• Are you willing to work in Petaling Jaya, Selangor?

Work Location: In person