NexRoar Hiring! Full Time L2 Technical support in Federal Territory, Earn up to MYR 8,000 - Ricebowl

Key Skills, Knowledge & Experience

· Strong knowledge of the latest (and minus one) Microsoft Windows client operating systems (Windows 10/11) and Windows Server

· Hands-on experience with Active Directory / Entra ID administration, including group policy, user account management, identity management, and access control

· Working knowledge of Microsoft Cloud environments, including Azure virtual machines, resource management, and basic security configuration

· Good understanding of Microsoft 365 platform management, including Exchange Online, Teams, and SharePoint Online

· Sound understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPN, and LAN/WAN troubleshooting

· Proficiency with ServiceNow or equivalent ITSM tools, with experience in incident, request, and change management workflows

· Understanding of change control processes and the importance of following documented procedures for system changes

· Familiarity with MSSP operations, including secure handling of alerts, event triage, and working within regulated environments

Pay: RM5,000.00 - RM8,000.00 per month

Benefits:

• Additional leave
• Free parking
• Health insurance
• Opportunities for promotion

Application Question(s):

• Do you have experience in O365, ENTRA ID, INTUNE?
• Do you have experience in Networking,MSSP?

Experience:

• L2 technical support: 3 years (Preferred)

Work Location: In person