- Puchong Selangor Malaysia
Working Location
Job Description
Responsibilities
We are looking for a qualified Sales support specialist to join our team. You will provide support to sales representatives and respond to customer and prospect queries. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.
Responsibilities :
- Provide administrative support to the sales team.
- Prepare and issue quotations and sales documents.
- Assist in the preparation of tender and proposal documents, including collecting supporting information and liaising with relevant departments
- Process customer orders accurately and on time.
- Coordinate with customers regarding orders, deliveries, and inquiries.
- Liaise with internal departments (warehouse, logistics, finance, etc.) to ensure smooth order fulfillment.
- Maintain and update customer and sales records.
- Follow up on pending orders, payments, and customer requests.
- Prepare sales reports and assist with data analysis.
- Support the sales team in achieving sales targets.
- Ensure excellent customer service by responding promptly to customer inquiries.
- Assist in organizing sales meetings, events, or promotional activities.
- Perform other administrative duties as assigned by management.
Requirements:
Job Types: Permanent, Full-time
Pay: RM2,500.00 - RM3,200.00 per month
Benefits:
Work Location: In person
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